Shipping

当店は日本東京から発送し、世界各国への配送に対応しております。
We ship from Tokyo, Japan, and offer worldwide delivery.

Please note that customs duties or import taxes may apply depending on your country or region, and any such charges are the responsibility of the buyer.

For non-standard or less common shipping destinations, please contact us via direct message on Instagram (@sairenssei), and we will be happy to assist you.

Returns & Exchanges

We accept returns and exchanges only for:

  • Incorrect items shipped
  • Defective or damaged products

Please notify us on the day you receive the item if you encounter any quality issues. Claims made after this period cannot be honored.